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Last Updated: 11/09/2025

VI Oil (“we”, “us”, “our”) respects your privacy and is committed to protecting it. This Privacy Policy describes how we collect, use, store, and disclose your personal information, in line with the Information Technology Act, 2000 and IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. What We Collect
We may collect:
  • Identity & Contact: Name, email, phone number, shipping/billing address
  • Payment Info: Payment mode (actual card/bank details handled by secure payment gateway)
  • Order Details: Products purchased, amount, date
  • Device Data: IP address, browser, OS, pages visited
  • Communications: Feedback, queries, support tickets
2. Why We Collect

Your information helps us:

  • Process and deliver orders
  • Provide customer support and respond to queries
  • Improve our products, website, and service experience
  • Send transactional and (if you opt-in) promotional messages
  • Comply with tax, audit, and legal requirements
3. Sharing of Data
We may share your data with:
  • Payment processors, shipping providers, IT service providers (only for order fulfillment)
  • Government authorities when legally required
  • We do not sell or rent your data.
4. Security Measures
We follow reasonable security practices (aligned with ISO/IEC 27001) and use SSL encryption to protect data in transit.
5. Data Retention
Your data is retained for as long as required for business, tax, or legal purposes (usually up to 8 years).
6. Your Rights
You may:
  • Access, update, correct your data
  • Request deletion (where legally possible)
  • Withdraw consent for marketinWrite to vioilmil@gmail.com to exercise these rights.
7. Cookies
We use cookies to improve site performance. You can disable them in your browser, but some features may not work.
8. Grievance Officer
As required by IT Act Sec. 79:
Grievance Officer: [Insert Name]
Email: vioilmil@gmail.com
Phone: +91 98252 44833
Address: SURVEY NO. 174P2, MILKAT NO. 222, VI OIL, NH 68, Hotel Yash Restaurant & Rooms, ASHISH PETROLEUM, Roita, Banaskantha, Gujarat 385320